Privacy Policy for Ekatvam Academy
Welcome to Ekatvam Academy. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.
1 Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Personally identifiable information, such as your name, email address, telephone number, and address, that you voluntarily give to us when you register with the website or enroll in our courses.
- Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
- Financial Data: Financial information, such as data related to your payment method (e.g., credit/debit card details, UPI, or net banking) that we collect when you purchase or enroll in our services. Note: Most financial data is processed securely by our third-party payment gateways.
2 How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your student profile and account.
- Deliver the educational courses, video lectures, books, and services you request.
- Process payments, invoices, and admissions.
- Email or text you regarding your course updates, schedule changes, or upcoming batches.
- Respond to customer service requests and academic support needs.
3 Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to third parties. We may share information we have collected about you in certain situations, such as:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations, or protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer support.
4 Security of Your Information
We use industry-standard administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or completely impenetrable against unauthorized interception or misuse.
5 Your Rights
Depending on your location, you have the right to access, correct, update, or request the deletion of the personal data we hold about you. To exercise these rights, please contact us using the information below.
6 Contact Us
If you have questions, concerns, or grievances regarding this Privacy Policy, please contact us at:
- Email: Support@ekatvamacademy.com
- Contact: 8530166222
- Address: Office No. 71, 2nd Floor, Kumar Prestige Point, Bajirao Rd, Opp. Chinchechi Talim, Shukrawar Peth, Pune, Maharashtra 411002